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troubleshooting [2017/10/28 11:36] Fadi Adding a mention of the handshake_failure error |
troubleshooting [2018/05/16 23:31] (current) Theowningone |
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| ~~Title: Troubleshooting~~ | ~~Title: Troubleshooting~~ | ||
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| Unfortunately if it's 10 minutes before the start of a mission, we may not be able to help in troubleshooting so please try to test well in advance of a planned Saturday mission. | Unfortunately if it's 10 minutes before the start of a mission, we may not be able to help in troubleshooting so please try to test well in advance of a planned Saturday mission. | ||
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| ====== Addon 'X' requires addon 'Y' ====== | ====== Addon 'X' requires addon 'Y' ====== | ||
| This is occurring for one of 2 reasons (all fixed in A3Sync): | This is occurring for one of 2 reasons (all fixed in A3Sync): | ||
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| {{:guides:handshake_failure.png?nolink|}}\\ | {{:guides:handshake_failure.png?nolink|}}\\ | ||
| - | This is typically the result of having an out of date version of Java, Arma 3 Sync requires Java 8 and above. You can download the latest version of it [[http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html|here]]. | + | This is typically the result of having an out of date version of Java, Arma 3 Sync requires Java 8 and above. You can download the latest version of it [[http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html|here]]. Multiple installs of Java could still cause it to fail so it's advised to uninstall any previous versions first. |